IM and P2P Usage:

To solely log IM and/or P2P user activity, settings need to be made in the Filter window and Manual Update to Trustwave Supplied Library Categories window (Weekly Update or Full URL Library Update options).

To additionally block specified groups and/or users from using components and features of IM and/or P2P, settings need to be made in the Policy section of the Administrator console.

If applying Trustwave’s supplied IM and/or P2P library category to an entity’s profile, IM and/or P2P services included in that category will be blocked as defined in Blocked IM and P2P Clients and Services.

NOTE: If IM and/or P2P was set up to be blocked during a user’s IM and/or P2P session, the user will not be blocked from using that service until he/she logs off the server and back on again.

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Block IM, P2P for All Users

To block IM for all users on the network:

  • the Pattern Blocking option must be activated
  • the global group profile must have both specified instant messaging library categories and the CHAT library category set up to be blocked
  • the minimum filtering level profile must have both specified instant messaging library categories and the CHAT library category set up to be blocked.

    To block P2P for all users on the network:

  • the Pattern Blocking option must be activated
  • the global group profile must have the PR2PR library category set up to be blocked
  • the minimum filtering level profile must have the PR2PR library category set up to be blocked.

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Block Specified Entities from Using IM, P2P

To block IM for a specified group or user:

  • the Pattern Blocking option must be activated
  • both specified instant messaging library categories and the CHAT library category must be set up to be blocked for that entity
  • the global group profile should not have any instant messaging library categories blocked, unless blocking all IM traffic with the Range to Detect feature is desired
  • the minimum filtering level profile should not have any instant messaging library categories blocked, unless blocking all IM traffic with the Range to Detect feature is desired. (NOTE: The Range to Detect feature is disabled if using the mobile mode.)

To block P2P for a specified group or user:

  • the Pattern Blocking option must be activated
  • the P2P library category must be set up to be blocked for that entity
  • the global group profile should not have P2P blocked, unless blocking all P2P traffic with the Range to Detect feature is desired
  • the minimum filtering level profile should not have P2P blocked, unless blocking all P2P traffic with the Range to Detect feature is desired. (NOTE: The Range to Detect feature is disabled if using the mobile mode.)

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