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Recent Articles:

Q21040 HOWTO: Using ADFS/SAML Single Sign On for the SQM site

This article applies to: SEG Cloud Spam Quarantine Management (SQM) site End user spam site login Question: How do I configure Single Sign On for users of the SQM site? Can I use AD, Azure, or G Suite logins to authenticate users to the SEG Cloud SQM? Response: S...

Q21095 INFO: SEG Cloud Connection Details

This article applies to: SEG Cloud Question: What are the addresses to send mail through SEG Cloud? What are the URLs for SEG Cloud consoles? In This Article: This article provides the technical details for connections to and from the SEG Cloud service. Use the details for the...

Q20999 FAQ: What IP addresses do I need to allow for SEG Cloud to deliver incoming messages to my server?

This article applies to: SEG Cloud  Provisioning Question: What IP addresses will incoming mail from SEG Cloud come from? What IP addresses do I need to allow for SEG Cloud to deliver incoming messages to my server? What port will SEG Cloud connect on to deliver mess...

Q21001 FAQ: How do I include SEG Cloud in my SPF record?

This article applies to: SEG Cloud  Provisioning Question: How do I include SEG Cloud in my SPF record? Reply: For the latest information on address ranges for each SEG Cloud instance, see  SEG Cloud Connection Details ...

Q21051 HOWTO: Suggested Inbound Delivery Cutover Procedure

This article applies to: SEG Cloud Provisioning Implementation or cutover for inbound email Question: What is the recommended procedure to begin sending inbound messages through SEG Cloud? Information: The suggested procedure is as follows: Retrieve the current DN...

Q21000 FAQ: What is the server address to send outgoing mail through SEG Cloud?

This article applies to: SEG Cloud  Provisioning Question: What is the server address to send outgoing mail through SEG Cloud? Reply: For the latest information on outbound address settings for each SEG Cloud instance, see SEG Cloud Connection Details ...

Q20998 FAQ: What is the inbound MX record for SEG Cloud?

This article applies to: SEG Cloud  Provisioning Question: What is the MX record setting to deliver mail through SEG Cloud? Reply: For the latest information on MX settings for each SEG Cloud instance, see SEG Cloud Connection Details . Notes: You (the customer) or y...

Q21094 INFO: Pre-Provisioning for SEG Cloud

This article applies to: Trustwave SEG Cloud Question: What information and setup is required in the existing environment before a SEG Cloud account can be provisioned? Information: This article highlights configuration items you must complete in your existing environment before y...

Q21067 INFO: Trustwave Spam Reporter for SEG Cloud

This article applies to: Trustwave Spam Reporter SEG Cloud  Question: What is Trustwave Spam Reporter? How can I install Trustwave Spam Reporter for my organization? Information: Trustwave Spam Reporter is an Outlook add-in that allows email users to report a message a...

Q20205 FAQ: Reporting spam and false positives to Trustwave

This article applies to: SEG Cloud   Question: How do I report spam and false positives to Trustwave?  How do I report threat URLs to Trustwave? Reply: There are two routes to report spam and false positives in SEG Cloud: False Positives False positives are valid messages...