PRB: Incoming email to a domain is blocked by firewall

Expand / Collapse
 

PRB: Incoming email to a domain is blocked by firewall


This article applies to:

  • MailMarshal SMTP
  • Watchguard Firewall

Symptoms

  • New local domain added
  • Mail from external servers is not delivered
  • MailMarshal server logs show connection established but quit before email body was received
  • Possible error message '553 Requested action not taken: mailbox name not allowed or chunk too large'

Causes

  • Watchguard Firewall Proxied SMTP Server is blocking transmission.

Resolution:

Ensure that the Watchguard firewall settings for Proxied SMTP Services are configured to allow incoming email to the new domain.

Notes:

  • For details of Watchguard configuration please refer to Watchguard documentation.
  • Other vendors' firewalls may cause similar issues.

To contact Trustwave about this article or to request support:


Rate this Article:
     

Add Your Comments


Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster
.

Details
Article ID: 11286
Last Modified: 7/22/2008
Type: PRB
Article not rated yet.
Article has been viewed 4,627 times.
Options