INFO: Current Known Issues for Latest Released Version

Expand / Collapse

INFO: Current Known Issues for Latest Released Version

This article applies to:

  • Trustwave SEG (Current Release)


  • What are the known issues in the latest release of Trustwave SEG?
  • What are the latest changes and resolved issues in Trustwave SEG?

Resolved Issues:

  • For details of the latest changes and resolved issues, including any issues resolved in earlier releases, see the Release Notes for SEG 8.2.

Known Issues:

  • In release 8.1 and above, due to caching of Category Script results, the "filter by type" feature of the Spam category will not work as expected for typical rulesets that use rules with different types selected.
    • The "types" are not currently provided by Trustwave, so rules using this feature do not provide any benefit and should be disabled or modified. 
    • Filtering for the "Adult" type can be accomplished with the default "pornographic language" TextCensor. 

Fixed Issues:

  • In release 8.2.0 through 8.2.2, HTML message stamps configured for the bottom of messages may appear at the top, if the HTML body was not well-formed.
    • This issue is fixed in release 8.2.3 and above.
  • In release 8.1 through 8.2.2, on systems where DMARC is enabled, the Array Manager could reach a state where it cannot write files including the SpamCensor updates. Restarting the service fixes the issue for a few days.
    • This issue is fixed in release 8.2.3 and above.
  • In release 8.2.0, DMARC will not be evaluated for most inbound messages. The issue is a side effect of the intended behavior to exclude outbound messages from DMARC evaluation.
  • This issue is fixed in release 8.2.1 and above.
    • If you applied the Registry change mentioned below, you should remove it after upgrading to improve performance.
  • To work around this issue when running release 8.2.0, you can revert to the behavior of previous versions (evaluating DMARC for all messages).
    • On the SEG Array Manager, edit the Registry.
    • Navigate to HKEY_Local_Machine\Software\Trustwave\Secure Email Gateway\Default\Receiver
    • Add a DWORD value OutboundDMARCEvaluation
    • Set the value to 1.
    • Commit configuration, and then restart the Receiver service on all processing servers.
    • If you need assistance with this procedure, contact Support.
  • In 8.1 releases, the Syslog page in the Server Tool may not correctly show that a Syslog database exists, due to a credential issue.
    • This issue is corrected in release 8.2.X.


  • Upgrade from 7.X to 8.X on a Terminal Services server is not supported. In this scenario you can fully back up the configuration of the 7.X installation, uninstall (leaving the folder and contents in place), install the 8.X software, and import the configuration.
    • Trustwave does not recommend running SEG in production on a Terminal Services server, due to possible resource conflicts between terminal sessions and other server applications.


  • For further assistance, contact Trustwave Support or your reseller support organization.

To contact Trustwave about this article or to request support:

Rate this Article:

Related Articles

Add Your Comments

Comment submission is disabled for anonymous users.
Please send feedback to Trustwave Technical Support or the Webmaster

Article ID: 21009
Last Modified: 7/1/2019
Type: INFO
Article not rated yet.
Article has been viewed 1,984 times.