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Note: This procedure will require you to stop services on the appliance.
Log into the appliance via ssh with elevated privileges using either of the methods below.
Maintenance tool - Version 5.1 (7.10.107) bwd-7.10.107-1 Machine Type is: STAND-ALONE Deployment Mode is: OUT OF LINE
--------- Main Menu --------- 1 -- Online Menu 2 -- Offline Menu 3 -- System Menu ? -- Help
Chose option 2 -- Offline Menu
------------ Offline Menu ------------ 1 -- Configuration Menu 2 -- Import - Export Menu 3 -- System Events Menu 4 -- DB maintenance Menu 5 -- License Management Menu 6 -- Audit Log Menu q -- Return to Previous Menu ? -- Help
Choose option 1 -- Configuration Menu
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Configuration Menu ------------------ 1 -- Reset all configuration 2 -- Initial Settings 3 -- Change user type from remote to local 4 -- Reset WebDefend Console user list to default users and passwords 5 -- Unlock all WebDefend Console users and set their passwords to the default value 6 -- Unlock WebDefend Console user and set password to the default value 7 -- Reset log files 8 -- Networks interface cards (NICs) roles 9 -- Advanced Inline configurations 10 -- Enable/disable signature matching for HTTP free-form parameters 11 -- BreachMarks Boundaries Menu q -- Return to Previous Menu ? -- Help
Choose option 6 -- Unlock WebDefend Console user and set password to the default value.
All services are down The following users were found: User's ID= 1 Name= bgadmin Organization=1 User's ID= 2 Name= bgse Organization=1 User's ID= 3 Name= bob Organization=1 User's ID= 4 Name= jim Organization=1 User's ID= 5 Name= bill Organization=1 Enter user's ID >
Enter the user id number. The system will ask if you want to proceed.
Once the user's password has been reset you must start the services. Press 'q' several times to get back to the main menu.
Main Menu --------- 1 -- Online Menu 2 -- Offline Menu 3 -- System Menu ? -- Help
Choose option 1 -- Online Menu
Online Menu ----------- 1 -- WebDefend System Commands Menu 2 -- WebDefend Enterprise Manager Commands Menu 3 -- WebDefend Service Commands Menu 4 -- WebDefend Watchdog Menu q -- Return to Previous Menu ? -- Help
Choose option 1 -- WebDefend System Commands Menu
WebDefend System Commands Menu ------------------------------ 1 -- WebDefend System Status 2 -- Start WebDefend System 3 -- Stop WebDefend System q -- Return to Previous Menu ? -- Help
Choose option 2 -- Start WebDefend System
After the services have started, log in to the console with the user name and default password.
You will be prompted to enter and verify a new password and select a location (default C:) to store the .prk file.
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