INFO: What versions of Trustwave SEG, ECM, and SES are currently supported by Trustwave Technical Support?

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INFO: What versions of Trustwave SEG, ECM, and SES are currently supported by Trustwave Technical Support?


This article applies to:

  • Trustwave SEG/MailMarshal SMTP
  • Trustwave ECM/MailMarshal Exchange
  • Trustwave Secure Email Server/MailMarshal SES

Question:

  • What versions of Trustwave SEG/MailMarshal SMTP are currently supported by Trustwave Technical Support?
  • What versions of Trustwave ECM/MailMarshal Exchange are currently supported by Trustwave Technical Support?
  • What versions of Trustwave Secure Email Server are currently supported by Trustwave Technical Support?

Information:

Important: Support has now ended for all 32 bit versions of SEG.

The following tables show the currently supported versions, planned dates of termination of support, and support end dates for discontinued versions.

Note: In this article "supported" refers to full product support as defined in Trustwave support policy for the Marshal Product Line.

  • For "discontinued" versions, Trustwave can often provide advice to help customers resolve issues. However, Trustwave may recommend upgrade to a later version of the software.
  • If a reported problem requires remedial development work, Trustwave will usually provide a fix only for the latest product version.
  • Upgrades to the current versions of these products are always free of charge to customers with a current maintenance contract.

 

All versions earlier than those listed are discontinued.

Trustwave SEG/MailMarshal SMTP

Note: SpamCensor updates are currently provided for Version 7.2.3 and above 

Software Version

Release Date

Discontinued Date

8.2.4.11170

October 31, 2019

Active

8.2.3.11111

July 2, 2019

Active

8.2.2.11949

February 14, 2019

Active

8.2.1.11863

December 14, 2018

Active

8.2.0.11849

December 6, 2018

Withdrawn
Customers should update to the latest 8.2.X

8.1.3.11605

September 13, 2018

Active

8.1.2.11459

August 9, 2018

Active

8.1.1.11276

June 28, 2018

Active

8.1.0.11264

June 27, 2018

Withdrawn
Customers should update to the latest 8.1.X

8.0.7.11235

June 14, 2018

Active

8.0.6.10796

March 6, 2018

February 1, 2019

8.0.5.10552

December 12, 2017

February 1, 2019

8.0.4.10434

November 7, 2017

February 1, 2019

8.0.3.10302

September 20, 2017

February 1, 2019

8.0.2.10224

August 11, 2017

February 1, 2019

8.0.1.10124

July 7, 2017

February 1, 2019

8.0.0.9997

June 20, 2017

Withdrawn
Customers should upgrade to the latest 8.0.X

7.5.8.10121

July 7, 2017 

June 1, 2019

7.5.7.9061

October 4, 2016

February 1, 2019

7.5.6.8438

June 7, 2016

February 1, 2019

7.5.5.8150

March 3, 2016 

February 1, 2019

7.5.1.8064

December 8, 2015

February 1, 2018

7.5.0.8055

November 23, 2015

February 1, 2018

7.3.6.7949

September 15, 2015

February 1, 2018

Trustwave ECM (formerly MailMarshal Exchange)

Software Version

Release Date

Discontinued Date

7.2.0.9773

March 7, 2017

Active

7.1.7.7380

January 12, 2015

February 1, 2019

7.1.6.6835

May 8, 2014

February 1, 2018

7.1.5.6478

December 17, 2013

February 1, 2018

 

Trustwave Secure Email Server (SES)

Software Version

Release Date

Discontinued Date

5.8.1.398

July 24, 2017

Trustwave SES 5.8 is supported by special arrangement only

5.8.0.361

May 30, 2016

Trustwave SES 5.8 is supported by special arrangement only

5.7.2.9723

May 1, 2013

End of support:
December 31, 2012
(except by special arrangement)

 

Notes:

For information about virus scanner plug-ins and reporting, see the Related Articles below.


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Article ID: 20961
Last Modified: 10/31/2019
Type: INFO
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